ABOUT US
Founded in 1971, we are a national distributor of specialty plumbing, heating, and hardware repair parts and tools. We serve the needs of commercial and institutional facilities such as schools, health care facilities, correctional facilities, property managers, hotels, apartments, plumbers, and more.
Normal business hours are Monday-Friday, 8AM - 430PM EST. (Will-Call counter closes at 300PM)
Please read these
IMPORTANT TIPS above for navigating without the browser
BACK and
REFRESH buttons.
NEW CUSTOMER SIGN UP
TERMS AND CONDITIONS
- PAYMENT TERMS: Net 30 days from date of invoice. We accept Visa, Master Card, and EFT.
- DELIVERY: Packages are usually shipped same day. Shipment is via least expensive route. Express delivery available at extra charge. Orders of $250.00 are freight prepaid unless items exceed our normal weight class (e.g. water coolers, china fixtures, etc.) or delivery method is non-standard. (Note: Orders not placed via the online shopping cart have a prepaid freight limit of $500.00)
- CLAIMS, DEFECTS, DAMAGE: Claims for shortage must be made within 10 days after receipt of shipment. Items defective in manufacture will be replaced without charge. No claims for labor or consequential damage will be allowed.
- RETURNS: No returns are permitted without written consent. No returns are permitted after 90 days from date of invoice. When orders have been correctly filled, and unless defective material is involved, returns are subject to a restocking charge. Vendor approval is also required for non-stock items.
- PRICES AND TAXES: Prices and discounts are subject to change without notice. Unless otherwise agreed, all orders are accepted on the basis of prices prevailing at time of shipment. All local, state, federal, or special taxes (including sales and use taxes) now or hereafter imposed shall be paid by the buyer - unless an exemption certificate is on file with COLT Plumbing Company.
